Customer Testimonials

Google logo
Google Oct 4, 2018
 
Google logo
Google Sep 27, 2018
 

Awesome dealership and great sales team. Had a chance to work with Joe Schleicher in two purchases over the last 3 months. Very non pressured environment, and also got the best pricing in town. Highly recommend you go in and ask for Joe if you’re looking for a VW!

Read at Google

Google logo
Google Sep 24, 2018
 
Yelp logo
Yelp Sep 18, 2018
 

Great experience at this dealership so far.Purchased a Nissan truck from here and was treated fairly and was a nice experience unlike a lot of dealerships.was no pressure to buy and everyone we met was honest and nice.Was upfront about price ,financing and extended warranty.Car was ready ,clean and gassed up.

Read at Yelp

Cars logo
Cars Sep 5, 2018
 

We worked with Will Curtis. Great experience start to finish. No pressure. Fair price. Fair trade-in value. Financing was easy. They didn't have the exact car we wanted so they found it at another dealer and had it for us within 24 hours. No pressure to buy add-ons like extended warranty and servicing which I really appreciated it. They provided the details of what was available and the benefits but that was it. I would recommend this dealership and in particular Will to anyone who is in the market for a new VW. Thanks!

Read at Cars

Yelp logo
Yelp Sep 5, 2018
 

We worked with Will Curtis.  Great experience start to finish.  No pressure.  Fair price.  Fair trade-in value.  Financing was easy.  They didn't have the exact car we wanted so they found it at another dealer and had it for us within 24 hours.  No pressure to buy add-ons like extended warranty and servicing which I really appreciated it.  They provided the details of what was available and the benefits but that was it.  I would recommend this dealership and in particular Will to anyone who is in the market for a new VW.  Thanks!

Read at Yelp

Cars logo
Cars Sep 4, 2018
 

I had an error code on my 2010 VW JSW TDi. I took it in to the dealership and asked to see their "TDI Specialist" Karissa. I told her that it had thrown a code and it was saying Exhaust Flap A stuck open. She explained that they would run the diagnostics and if it was the case, the fee would be waived and the extended warranty would be honored. CarFax had also sent me a notice that "Snow Flap" recall was needed. Both of these issues were fixed without charge and in a timely fashion. No error codes since then and engine performance is as I would expect it (car has 86,700 m on it.) Next issue was the rear coil springs; I took it in and asked them to look -- both were broken. They were repaired the same day and when I asked to look at the removed parts, they brought them to the counter in a box. I asked a few questions and got them answered. The two guys at the counter, someone new and an older man there to explain the coil problems in many cars these days. It's good to see a "senior" service adviser there! So many new faces these days and not much experience between them, therefore, having someone "in the lead" left me satisfied with the service, the answers, and more confident in the repairs. Best of all, the car handled much better, as you would expect, after new coils were installed. I miss seeing EJ Wheeler at the Wexford VW location... He was one of the best I've ever dealt with, at any dealership, and when you get service that excellent, you stick with it. I'm still not entirely confident with the younger set... they are easy to deal with and very pleasant, but their lack of experience and knowledge of the automotive ins-and-outs shows. I hope, given time and consistency, they will develop what is lacking. For now, it appears more like transience on the part of Cochran's dealerships, to see new faces almost every time I go in. I've worked with Chris Brody here, and this time, it was Tony (neither of their names are on the list below) and alas, I can't remember the name of the senior service writer!

Read at Cars

Google logo
Google Sep 3, 2018
 
Google logo
Google Aug 31, 2018
 

Came in to look at new Jettas. Worked with Joe Schleicher and he was fantastic! Super nice, attentive, knowledgeable, and answered all my questions. I'm happy with the price, financing, and trade in we agreed on. The service guys that I talked to also sounded very nice.

Read at Google

Yelp logo
Yelp Aug 29, 2018
 

Initially, I had some trouble making an appointment. It seems their online service system, online tire store service scheduler and their answering service scheduler all had different answers and gave me the run around. Fortunately I was able to get in touch with Joe at Cochran Volkswagen North Hills service. He was very helpful, making sure my parts were available, and getting me an appointment set up. He handled my service when I arrived and I was extremely happy with the work. I will continue to use them as my service provider because Joe went out of his way to take care of me. Cochran Volkswagen is lucky to have such a customer service oriented employee.

Read at Yelp


Leave Us A Review